Preview WhatsApp Chat
You don't need to use the mobile device to test and preview the WhatsApp journey chat. You can do it within the application itself using this feature.
To view the journey chat flow within the application, follow these steps:
- Navigate to the Journey menu and select Journeys.
- Select the journey for which you want to preview and test the WhatsApp message flow. In this example, let's select the Acme Bank journey.
- Tap the Preview tab to type and send the message here and view the previous WhatsApp conversations of the selected journey.
- You can also type and preview the message here.
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Manage WhatsApp Journey Versions
